Shipping policy

Thank you for shopping with Bahcesatis. We are committed to providing a reliable and efficient shipping experience for our customers throughout the United States.

Shipping Locations

We currently ship to addresses within the United States only.

Free Shipping

We are pleased to offer FREE standard shipping on all orders within the United States. No minimum purchase is required.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

After your order has been shipped, delivery typically takes 3–5 business days depending on your location and carrier availability.

Order Cut-Off Time

Orders placed before 3:00 PM EST (GMT-05:00) on business days will begin processing the same day. Orders placed after this time will be processed on the next business day.

Shipping Carriers

We work with trusted carriers, including:

USPS
UPS
FedEx

The carrier used may vary depending on the destination and package size.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for re-delivery.

Delivery Delays

While we strive to meet all delivery estimates, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Carrier service disruptions
Transportation delays
High seasonal demand
Security inspections

In such cases, we will make every effort to keep you informed.

Lost or Missing Packages

If your package appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work directly with the shipping carrier to investigate the issue and provide an appropriate resolution, including a replacement or refund where applicable.